My brother has an iMac running OS 10.2.6 and connects to the Internet via a 56k modem.
He wrote to me that the online count time which shows on the menu bar disappears when he downloads something or goes to retrieve email or opens a file. In other words, just about anything he does will cause the counter to disappear.
That in itself is not a problem, but it appears that the connection is closed... but it's not! So, he sometimes forgets to check and then leaves his connection open.
That's not good when you pay for a minimum usage service.
I would like to help him, if I knew what to do, but I have no experience with it. I use a cable modem.
Any suggestions?
TIA