Quicksilver still not connected

[iGuy]

Some of you are familiar with the internal modem problems I am having with my PowerMac.  I ordered a replacement modem from Mac Res Q and received it today.  Put it in the computer and got the same message.  "No dial tone, check connection".  I am beginning to think the internal telephone cord running to the internal modem is what is bad.  The modem is searching for a connection doesn't get a signal.

At this point I am wanting to take it in and have it tested but there is no one near me that I know of that works on Macs.  The only one I knew of has discontinued Mac support, as they put it.

Mabey I will be forced to purchase an external modem.  

Ryan

[RHPConsult]

I get that error message on occasion when I'm traveling and have changed my Pismo settings from at-home DSL to on-the-road dial-up.

The first thing I check is whether another phone on the circuit is in use, hence (and in actuality) "no" dial tone.

2d: I triple-check the seating of the line cord, both in its wall jack connection and in the port on the Mac.

Awfully simple, I know, but those steps have fixed a lot of what initially appeared to be serious problems

[giantmike]

I didn't follow you other thread, but you did try checking that phone jack with a working phone, just to make sure?

[kelly]

Yes. He did.

You might have had more than the Modem damaged.

Might be best to return that and try USB External.

[FLASH1296]

An external modem is ALWAYS preferable. Two reasons. It can be easily reset, and far more importantly, it has a near infinite life span. Internal modems have no longevity - as they are constantly exposed to excess heat. In my experience, their life span generally is:  0.80 - 2.50 yrs.

[iGuy]

QUOTE

You might have had more than the Modem damaged. Might be best to return that and try USB External.

Sending it back tomorrow kelly.

I have contacted a Mac retailer north of me.  To far to travel but have been doing some e-mailing back and forth with their main tech guy.  I told him the story, he then suggested booting into OS 9 and giving it a try.  Made no difference.  He seems to believe it could be the internal wire running to the modem also.  He called this the "filter board assembly".   Supposed to give me a price.

The external modem is an option but the less desk clutter the better.  I MAY go that route depending on the cost to fix the internal modem.

Ryan

[iGuy]

The Mac tech guy contacted me with a price on the filter board assembly.  $30 plus shipping.  He will not take it back if it doesn't fix problem.  I am almost sure this is the problem but hate to lose $30 or $40 over it.  How I wish there was a Mac repair shop near me.  Oh well, part of being a Mac user.

Ryan

[Bill]

From here

QUOTE

Could never make myself pay the money for Applecare Bill. Guess I could of put it to use this time though. Although Applecare is alot more than the $50 I will be paying for the modem

QUOTE

You're right there on the $50 Ryan yet if you flip your hat around, what 'if' there were more problems than just a modem with that storm.?.

Could get lucky on the "$30 plus shipping."
Cross your fingers Ryan.

[iGuy]

QUOTE

Could get lucky on the "$30 plus shipping."
Cross your fingers Ryan.

Stop thinking postive Bill!    

Ryan

[Bill]

QUOTE

Stop thinking postive Bill!

There's another way Ryan? <gr>
Keep us informed on the outcome mister.