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« on: April 17, 2019, 07:39:05 AM »
Long time since my last posting.Please bear with me on this woeful saga. A couple of weeks ago I thought I would treat myself to a "last hurrah| in that I splashed out on an iMac Pro it arrived on Monday 8th April , with palpitation I set it up only to find that it was already partitioned for Windows one on top of that there was an item (Superduper) in the trash, my first thought was is this a refurbished machine?. I called up Apple care and the "techies" could not supply an answer, iMac Pro collected and replaced the following day only to find exactly same problem this time 2 unidentifiable items in the trash, anther collection and new machine only to find this was also windows partitioned. iMac Pro collected an monies refunded. This all happened in the space of 7 days and 5 hours on the phone with various levels o management Techies and sales, I let the techie "into" my machine to see for themselves but no answers were forthcoming. Senior manager (I want give her name" offered me as a gesture of good will the magnificent sum of £80 which has yet to appear in my account. might I ask for your comments as to my next move should be (if any)
George