Author Topic: Mac Help Viewer (Read 1522 times)

iGuy · « **on:** September 10, 2006, 10:17:57 PM »

When I open Mac Help in the Finder, then punch in something I would like it to search for it just gives me a small grey spinning wheel. It pulls up nothing.

Anyone know a fix?

Ryan

Frances144 · « **Reply #1 on:** September 11, 2006, 02:43:28 AM »

Have you tried repairing permissions and also running everything on Onyx?

Sometimes that gets everything back to normal. I am assuming that you it once worked!

Good luck
Frances

Dreambird · « **Reply #2 on:** September 11, 2006, 04:46:27 AM »

Maybe something in here will help?

http://www.techsurvivors.net/forums/index....;hl=help+viewer

pendragon · « **Reply #3 on:** September 11, 2006, 07:08:56 AM »

Ryan,

The usual fix is:

1. Go to ~/Library/Caches and trash com.apple.helpui

2. Go to ~/Library/Preferences and trash the following (you may not have them all):

com.apple.help.plist
com.apple.helpviewer.plist
com.apple.helpui.plist

3. Log out and log in, or restart.

iGuy · « **Reply #4 on:** September 11, 2006, 11:57:07 AM »

Yes, Frances, I have repaired permissions that made no difference.

Thanks to Dreambird and Pendragon for fixing the problem. I tried PD's suggestion first which did fix it. Then I noticed the link dreambird provided had the same info.

Ryan

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Author Topic: Mac Help Viewer (Read 1522 times)