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Author Topic: Unable to print anymore  (Read 2679 times)

Offline Apples

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Unable to print anymore
« on: September 08, 2009, 06:04:30 PM »
I have a iMac using 10.5.8. and a laptop using 10.4.  I don't print all the time (once or twice a month for invoicing) so I'm not sure when my printing failed.  Had to be some time after my Airport Extreme or OS updated in the last month.  My printer is a Canon Pixma 780.  I'm unable to print from either computer now

I've updated printfab, tried uninstalling, reinstalling printer, unplugged printer from my Airport Extreme, restarted computer and printer.  I'm at a complete loss.  I've posted my question at Apples forums and no one is responding...can anyone here help
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Offline RNKIII

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Unable to print anymore
« Reply #1 on: September 08, 2009, 06:12:58 PM »
Couple of questions..

Can you get it to print a 'test' page through the 'maintenance' item for the printer?

Have you updated or reinstalled the latest/greatest printer driver from Epson Canon? doh.gif blush-anim-cl.gif wallbash.gif  (The hurried'er we go, the behind'er we get!!)

If you print so seldom it maybe that the print heads are clogged... try doing the 'clean' routine, also through the 'maintenance' items for the printer.

Good luck and let us know which, if any, help.

Bob K.   rnkiii
« Last Edit: September 08, 2009, 08:29:55 PM by RNKIII »
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Offline jchuzi

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Unable to print anymore
« Reply #2 on: September 08, 2009, 07:51:20 PM »
QUOTE(RNKIII @ Sep 8 2009, 07:12 PM) <{POST_SNAPBACK}>
Have you updated or reinstalled the latest/greatest printer driver from Epson?
The printer in question is a Canon but your question is valid if you make the substitution.
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Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P700, Photoshop CC, Lightroom CC, MS Office 365

Offline Xairbusdriver

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Unable to print anymore
« Reply #3 on: September 08, 2009, 10:31:28 PM »
Can you be more explicit about what you mean by being unable to print?
1. Are you getting any error messages?
2. Is the printer running paper through but not printing on it? That's a sure sign of dried up ink in the print head. Notorious of seldom used ink-jet printers.
3. Does the printer appear in the Print & FAX pref pane?
4. Are there any lights on the printer? What might they be and what do they indicate?
5. Does the printer make any noises when turned ON/OFF?
6. Have you tried a different ISB (I assume) cable?
7. Is the printer selected in the Print dialog?

Opinion: If all you print are invoices, especially black and white, there's no point in wasting money on ink carts. Laser printers are cheaper now than what ink jets cost a few years ago. Toner is already dry, so that will never be a problem. And the fixed toner is more water proof than the paper it's on! smile.gif A very usable, fast, multi-function laser (printer/scanner/copier/FAX) can be had for around $200-$250. And the per page costs will also be lower while looking more professional. thumbup.gif Others may have other opinions, but I never listen to them! laughhard.gif
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Offline Apples

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Unable to print anymore
« Reply #4 on: September 09, 2009, 01:00:23 PM »
RNKII - Yes I can print maintenance check, nozzle check, etc.  Latest drivers installed as well smile.gif

Xairbusdriver - All of your questions are great, sorry wasn't more explicit.  The printer is completely fine.  I actually plugged it in directly into the iMac last night and it printed great.  So it's something with the communication between the computers (ethernet connected and wireless) and the Airport Extreme correct?  Probably the next go around I'd do laser color, until then I have to get this to work. The error I get is a network error.  I'm heading home in a bit and I'll document exactly what the message is.  Last night when I was trying to mess with it, it would say:  printing, 100% THEN I'd get the network error.  Also when I head home, I'm going to reset the Airport Extreme which was recommended by someone else.

I'll keep you posted.  Thanks for your ideas and help
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Offline Xairbusdriver

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Unable to print anymore
« Reply #5 on: September 09, 2009, 01:55:56 PM »
Ah! Not really a 'printer' problem. That's good news! clap.gif Let us know how the reset of the router does. I hope that does the trick, sometimes those things just have a mind of their own! OTOH, at least they still have one, I'm still looking for mine...I know it's around here, some place... blush-anim-cl.gif
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THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Apples

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Unable to print anymore
« Reply #6 on: September 09, 2009, 06:47:43 PM »
Yep that did the trick resetting the Airport Extreme...WOW hours of frustration and 2 minutes to fix...hmmm I'll put that in memory bank for next time smile.gif

Thanks for your help
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Offline Xairbusdriver

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Unable to print anymore
« Reply #7 on: September 09, 2009, 08:05:04 PM »
laughhard.gif It's almost always the last thing you try that fixes a problem! smile.gif The trouble is we sometimes don't know exactly what the problem really is! You'd think someone would write a program to do just that!! wink.gif Until then just come to TS! clap.gif thumbup.gif cheer2.gif
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THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline jchuzi

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Unable to print anymore
« Reply #8 on: September 10, 2009, 05:35:13 AM »
QUOTE(Xairbusdriver @ Sep 9 2009, 09:05 PM) <{POST_SNAPBACK}>
It's almost always the last thing you try that fixes a problem!
Of course! Once you have fixed the problem, why would you try anything else?  wallbash.gif
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Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P700, Photoshop CC, Lightroom CC, MS Office 365

Offline Xairbusdriver

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Unable to print anymore
« Reply #9 on: September 10, 2009, 09:16:00 AM »
Did you knote my use of "almost?" Some of us just have so much fun trouble-shooting that we don’t know when to stop! blush-anim-cl.gif laughhard.gif And half the time, we completely miss the little detail that the problem was even fixed until somewhat later in the process! rolleyes.gif doh.gif
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THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Apples

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Unable to print anymore
« Reply #10 on: September 10, 2009, 10:48:50 AM »
So true X..LOL
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