Author Topic: Who's at fault?  (Read 3123 times)

Offline RHPConsult

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Who's at fault?
« Reply #15 on: September 24, 2012, 05:56:30 PM »
Success!

Maybe all is not awry @ Logitech/Harmony

I got "Daphne" who very much seemed to know what to do. She was familiar with The Problem, which I described fully armed with Tacit's analysis

"We" trashed the old install, then other 6-8 items buried  in Library/Preferences and elsewhere – with names that were alphabetic and/or numeric, but all obscure and quite unfamiliar. Not everyone with ML, she said, has to go through the entire drill as I did

AOK now.  thumbup.gif    She also said their engineers are working a new update to make it easier.

Very patient operative, like the old days with Harmony. I've always thought it was the very best "universal" remote (primarily because of the web site's role in setting-up) though there have been very uneven experiences with tech support. Daphne may indicate an "upgrade" there, too.

Everything's copacetic!

And, thanks again, Tacit.

Offline Highmac

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Who's at fault?
« Reply #16 on: September 25, 2012, 01:07:27 AM »
And, once again, Dick sends us off to dictionary corner to find the meaning of copacetic

Glad you found some genuine support from tech support biggrin.gif

We've been using Philips Pronto (we're on our second) for many years - Caroline is the queen of programming it. It was responsible (to blame?!)  for us getting Virtual PC on the G3 iMac  rolleyes.gif Sadly, since it is a brilliant piece of kit, it has been abandoned by Philips.
Neil
MacMini (2018) OS10.14.6 (Mojave). Monitor: LG 27in 4K Ultra HD LED.
15in MacBook Pro (Mid 2014) OS10.13.4 (High Sierra);
15in MacBook Pro (2010), (ex-Snow Leopard); now OS10.13.6 (High Sierra); 500GB Solid-State SATA drive; 4GB memory.