iPad PDF Email attachment, Corrupt file when opened on iMac

[kimmer]

I'm having trouble receiving an email on my iMac with a PDF attachment.


iPad with latest iOS 11.3.1


Display PDF doc


Add to Notes


Email to myself on iMac


iMac shows (see attachment)


Has worked in past before updating iOS.


Is this a known problem?


Used to work before updating ios.


Thanks

[kimmer]

It's possible that the message is correct and that the PDF is, indeed, corrupted. Can you contact the sender and ask to have it resent?

Another thought: Try opening the PDF with Preview instead of Acrobat. You may have to set Preview as your default PDF reader first, but you can always change it back later.

[kimmer]

[quote name='jchuzi' post='211717' date='May 7 2018, 08:59 AM']It's possible that the message is correct and that the PDF is, indeed, corrupted. Can you contact the sender and ask to have it resent?

Another thought: Try opening the PDF with Preview instead of Acrobat. You may have to set Preview as your default PDF reader first, but you can always change it back later.[/quote]

Jon is on the right track in how to get it to open, but it's been an issue for a while, apparently. Some slightly nutty looking work-arounds in this thread

https://discussions.apple.com/thread/7557404

BTW - no need to set Preview as your default - you can simply open the PDF from within Preview, drag the offending PDF onto the Preview icon in the dock (or the Finder) or right click on the PDF and use "Open with" to navigate to Preview.

Found another thread where the same thing was happening with PDFs sent from iPhones to Windows users - again, the advice was to open it via Preview on a a Mac and save it - rendering it readable everywhere once again. This was a couple of iOS' ago, but maybe it's come back again...at least for you, Jack! :P

[kimmer]

Hi Paddy and Jon,

Preview is my default - same error there
Tried Reader and Acrobat Pro - similar errors.

I will check out Jon's thread this afternoon.

Thanks for the responses.

[kimmer]

As John Cleese would say, “The bloomin file is dead!”    

Monty Python Dead Parrot Skit