« previous next »
Pages: [1]   Go Down

Author Topic: Another Problem with my HP Deskjet 3760 Printer  (Read 1175 times)

Offline Larry

  • Super Poster
  • ***
  • Posts: 412
    • View Profile
    • http://www.catchfriday.com
Another Problem with my HP Deskjet 3760 Printer
« on: October 19, 2021, 05:00:28 PM »
It was working and it is printing via my iphone, however I have now come up against this problem on my laptop and am exasperated.
I have become disconnected from the wireless network on my laptop - ON screen HP Smart wants to use your confidential information stored in "HP Smart-HPConnected-digiteum@hushmail.com" in your keychain. To allow this, enter the "login" keychain password.

Hardware Overview:

  Model Name:   MacBook Air
  Model Identifier:   MacBookAir7,2
  Processor Name:   Dual-Core Intel Core i5
  Processor Speed:   1,8 GHz
  Number of Processors:   1
  Total Number of Cores:   2
  L2 Cache (per Core):   256 KB
  L3 Cache:   3 MB
  Hyper-Threading Technology:   Enabled
  Memory:   8 GB
  System Firmware Version:   427.140.8.0.0
  SMC Version (system):   2.27f2
  Serial Number (system):   FVHXGC92J1WK
  Hardware UUID:   A672F253-413E-5605-B7C6-67DFF9BF12AC
  Provisioning UDID:   A672F253-413E-5605-B7C6-67DFF9BF12AC

 
Logged

Offline Xairbusdriver

  • Administrator
  • TS Addict
  • *****
  • Posts: 26388
  • 27" iMac (mid-17), Big Sur, Mac mini, Catalina
    • View Profile
    • Mid-South Weather
Re: Another Problem with my HP Deskjet 3760 Printer
« Reply #1 on: October 19, 2021, 05:12:52 PM »
1. Can I assume you have an email account at hushmail.com?

2. If you do, what happens if you provide your Keychain password?
Logged
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Larry

  • Super Poster
  • ***
  • Posts: 412
    • View Profile
    • http://www.catchfriday.com
Re: Another Problem with my HP Deskjet 3760 Printer
« Reply #2 on: October 20, 2021, 11:45:22 AM »
Yes I do, but I can't find my keychain password
Logged

Offline jchuzi

  • TS Addict
  • *****
  • Posts: 3094
    • View Profile
Re: Another Problem with my HP Deskjet 3760 Printer
« Reply #3 on: October 20, 2021, 11:49:09 AM »
Have you looked in /Applications/Utilities/Keychain Access? The password should be there.
Logged
Jon

macOS 11.7.10, iMac Retina 5K 27-inch, late 2014, 3.5 GHz Intel Core i5, 1 TB fusion drive, 16 GB RAM, Epson SureColor P700, Photoshop CC, Lightroom CC, MS Office 365

Offline Xairbusdriver

  • Administrator
  • TS Addict
  • *****
  • Posts: 26388
  • 27" iMac (mid-17), Big Sur, Mac mini, Catalina
    • View Profile
    • Mid-South Weather
Re: Another Problem with my HP Deskjet 3760 Printer
« Reply #4 on: October 20, 2021, 08:05:40 PM »
Most people use their Admin/computer password. :Thinking: However, if you cannot remember your Keychain password, perhaps one of these links will help:
https://it.semo.edu/TDClient/93/Portal/KB/ArticleDet?ID=665
https://www.passfab.com/keychain/reset-forgotten-apple-keychain-password-on-mac.html

Or you can try a search of your own. :D

I think the lack of a user-friendly interface for Keychain is one of the main reasons there are many password managers available. :wallbash:
« Last Edit: October 20, 2021, 08:19:45 PM by Xairbusdriver »
Logged
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Larry

  • Super Poster
  • ***
  • Posts: 412
    • View Profile
    • http://www.catchfriday.com
Re: Another Problem with my HP Deskjet 3760 Printer
« Reply #5 on: November 12, 2021, 07:55:13 AM »
 :clap: I finally followed your advice and was able to reset the keychain access.

The printer now works normally with the computer - thank you so much Xairbus!  :clap:
« Last Edit: November 12, 2021, 10:09:38 AM by Larry »
Logged

Offline jwboyd

  • Super Duper Poster
  • ****
  • Posts: 912
    • View Profile
    • http://
Re: Another Problem with my HP Deskjet 3760 Printer
« Reply #6 on: November 12, 2021, 11:57:10 AM »
So thankful for TS and its resident experts! They've been a big help to me.
Logged
I'm not a complete idiot -- a few parts are missing!
Pages: [1]   Go Up
« previous next »