Why are e-mails to me with attachments bouncing?

[stripedbass]

Whenever my manager at work sends me an e-mail with an attachment, it bounces.

But when she sends an e-mail without an attachment it comes through okay.

Does anyone know why this could be happening?

Any feedback will be highly appreciated.

Thanks.

[sandbox]

Email is normally filtered for viruses, you or your network set the filters to the degree of security you desire.
Somewhere in your preference a filter is set to block attachments in general....or the file has a virus and the virus protection software has detected it. The error message should give you a reason why the email was rejected, read it carefully or post the message for further examination.

[stripedbass]

Thank you very much. I wil try to see whether I can get the error message.

[sandbox]

I intentionally did not include a bounce for ***SPAM*** purposes because you nor your network would not likely set a filter to block someone on your own network.

In general email traffic a ***SPAM*** filter is the most likely reason to bounce attachments, in my experience.

[dboh]

Does your ISP have a size limitation for attachments?