Author Topic: Why are e-mails to me with attachments bouncing?  (Read 1869 times)

Offline stripedbass

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Why are e-mails to me with attachments bouncing?
« on: December 16, 2007, 07:25:58 PM »
Whenever my manager at work sends me an e-mail with an attachment, it bounces.

But when she sends an e-mail without an attachment it comes through okay.

Does anyone know why this could be happening?

Any feedback will be highly appreciated.

Thanks.

Offline sandbox

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Why are e-mails to me with attachments bouncing?
« Reply #1 on: December 16, 2007, 07:36:41 PM »
Email is normally filtered for viruses, you or your network set the filters to the degree of security you desire.
Somewhere in your preference a filter is set to block attachments in general....or the file has a virus and the virus protection software has detected it. The error message should give you a reason why the email was rejected, read it carefully or post the message for further examination.

Offline stripedbass

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Why are e-mails to me with attachments bouncing?
« Reply #2 on: December 17, 2007, 09:36:06 AM »
Thank you very much. I wil try to see whether I can get the error message.

Offline sandbox

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Why are e-mails to me with attachments bouncing?
« Reply #3 on: December 17, 2007, 10:21:07 PM »
I intentionally did not include a bounce for ***SPAM*** purposes because you nor your network would not likely set a filter to block someone on your own network.

In general email traffic a ***SPAM*** filter is the most likely reason to bounce attachments, in my experience. hi.gif
« Last Edit: December 17, 2007, 10:22:09 PM by sandbox »

Offline dboh

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Why are e-mails to me with attachments bouncing?
« Reply #4 on: December 18, 2007, 07:10:47 AM »
Does your ISP have a size limitation for attachments?