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Author Topic: A new method of providing customer service???  (Read 1740 times)

Offline Paddy

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A new method of providing customer service???
« on: September 03, 2009, 10:32:18 AM »
This is hilarious...Adobe apparently (according to some posts in the Adobe forums) is responding FASTER to postings at FaceBook than they are to the poor sods who phone them.

http://www.facebook.com/event.php?eid=123258472738

There are TWO Adobe employees posting there, responding directly to complaints.

You do have to be a Facebook member to see it.
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Offline Xairbusdriver

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A new method of providing customer service???
« Reply #1 on: September 03, 2009, 01:09:42 PM »
Interweb help site!! What a concept!! Maybe you could contact them with software and site design suggestions? rofl.gif
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Offline Shades of Gray

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A new method of providing customer service???
« Reply #2 on: September 03, 2009, 01:19:59 PM »
I'm just glad I don't have any problems with my Adobe CS4 Premier Collection (Acrobat Pro, Bridge, Device Central, Dreamweaver, Drive, Fireworks, Flash, Illustrator, InDesign, Media Player, Photoshop)!
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