Author Topic: Mail display behavior  (Read 1213 times)

Offline Xairbusdriver

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Mail display behavior
« on: January 09, 2011, 08:11:27 PM »
I have an elderly friend who thinks I'm smart because I have (so far) been able to answer his Mac question. Obviously, he has a lot of simple questions! :laugfhhard:

Today, however, he has me stumped! Here's the question/scenario:

In Mail, create a New Message (any method you can find). Now, attach something/anything:
When I do this, I see the attachment as a simple icon with its name and size:
[attachment=2097:Attachment_sent.jpg]
When I receive it, it looks virtually identical:
[attachment=2096:Attachme...received.jpg]

However, I have seen my attachments appear/display in the message I am composing.

My friend is concerned that all his sent messages now seem to display the PDF inside the composed and received window! (The attachments are still displayed as icons just after the 'header info, of course)
[attachment=2098:Sent_message.jpg]


I have tried using Rich Text and Plain Text settings with no display differences seen. Asked him to do the same but nothing changes there, either. I have used my wife's MBP and her version of Mail and it displays things exactly like mine. BTW, all three computers are using Mail v.4.4 (1082). The only difference in the prefs, as far as I can tell is that I don't allow remote images to display by default.

Have also tried changing to "NON-friendly Windows attachments." "Attach at end of message."

I've tried to assure him that seeing the file (usually a PDF) inside the message is not a problem, but he feels it is. He suggests that when he writes a message and notes what is in any attachments, he doesn't want/need those attachments to appear in the message where they may make it hard to read his actual text. I can understand his desire to keep attachments 'out of the way' until needed but I also suggested that what he sees and what the recipient sees may often be different, anyway, and he simply doesn't always have control over that. We both agree that neither of us seem to have control over how attachments display in our own window!

The closest to a solution, so far, is that when an attachment does appear as the actual data, one can righty-click it and select to show it as an icon. Of course, he as become dissatisfied with performing that exercise...
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Xairbusdriver

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Mail display behavior
« Reply #1 on: January 09, 2011, 10:04:55 PM »
After some research:
    A single-page PDF, when attached to a Mail message, will display the actual document while it is being composed.
    Muti-page PDFs, however, should appear only as an icon.
I must have been asleep when this was taught back in High School (1958-61). wallbash.gif rolleyes.gif

Of course, what appears at the recipients end is anyone's guess. A lot depends on the software and method of transfer. I don't remember any problems when the Transporter was used on the Enterprise. laughhard.gif
« Last Edit: January 09, 2011, 10:58:01 PM by kbeartx »
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline kbeartx

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Mail display behavior
« Reply #2 on: January 09, 2011, 10:57:24 PM »
QUOTE(Xairbusdriver @ Jan 9 2011, 10:04 PM) <{POST_SNAPBACK}>
I don't remember any problems when the Transporter was used on the Enterprise.


You've obviously lost too many memory cells due to space dust radiation.  

You really don't recall all those times when Spock or Scotty had to 'cross-circuit to B'? biggrin.gif

Kb cool.gif

Offline Xairbusdriver

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Mail display behavior
« Reply #3 on: January 10, 2011, 01:18:50 PM »
Memory cells? MEMORY CELLS?! We don't need no stinkin' memory sells! laughhard.gif

As for the Mail/PDF situation, I got a reply at the Apple Forums with a link to an Apple Support document explaining this behavior. Plus a nice chide that the info is easily found in Mails Help pages. I did look there and again today, but I still can't find any mention of it in those pages...I must not be holding my mouth just right! dntknw.gif

OK, I got another reply pointing out that the Help page does mention the display behavior but it is discussed in terms of receiving a message. My concern (and my friends) was in seeing the two different behaviors when creating a message. He is somewhat elderly and not exactly computer savvy, so he was concerned that the recipient was seeing the same thing he did and he didn't like or want that. The fix

is simply to

make sure he writes

long-winded treatises,

like I do, so he ends up

with multi-page

documents!

That way, he will

never see them

displayed in his

messages before they

are sent. thumbup.gif

laughhard.gif
« Last Edit: January 10, 2011, 01:19:08 PM by Xairbusdriver »
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes: