Author Topic: CompactFlash card corrupted  (Read 2108 times)

Offline HamptonCaught

  • Super Poster
  • ***
  • Posts: 215
    • View Profile
    • http://
CompactFlash card corrupted
« on: February 28, 2012, 03:59:32 PM »
I'm having a bad evening. Last week I bought a new 4GB CompactFlash card for my camera before setting off to Tallinn in Estonia for the weekend. The card worked fine, Tallinn was beautiful and I came back with around 100 images.

The problem now is that the card appears to have corrupted. If I insert it into the card reader, the green light comes on, but it doesn't appear on the desktop. If I keep the card in the camera, when I switch the camera on, I get an 'Err CF' message. So as things stand, I can't get the card to mount in order to try any recovery software.

I really don't want to lose all my photos, but am at a loss to know what to do next. Anyone had this problem before? Any suggestions gratefully received!

Offline Texas Mac Man

  • TS Addict
  • *****
  • Posts: 1722
    • View Profile
    • http://
CompactFlash card corrupted
« Reply #1 on: February 28, 2012, 04:39:31 PM »
Open Disk Utility & see if the card appears? Did you possibly remove the card from the card reader without ejecting it first. Supposedly this can corrupt a card. I've mistakenly done it a few times, but the SD card was OK.

Cheers, Tom

Mac PRAM, NVRAM, CUDA/PMU & Battery Tutorial
https://sites.google.com/site/macpram/mac-p...attery-tutorial

Offline gunug

  • TS Addict
  • *****
  • Posts: 6710
  • TS Palindrome
    • View Profile
CompactFlash card corrupted
« Reply #2 on: February 28, 2012, 06:29:29 PM »
Granted I haven't used my old Panasonic VHS-C / CompactFlash camera for awhile but I believe it had a formatting routine built into the menus.
"If there really is no beer in heaven then maybe at least the
computers will work all of the time!"

Offline Xairbusdriver

  • Administrator
  • TS Addict
  • *****
  • Posts: 26388
  • 27" iMac (mid-17), Big Sur, Mac mini, Catalina
    • View Profile
    • Mid-South Weather
CompactFlash card corrupted
« Reply #3 on: February 28, 2012, 06:53:41 PM »
DO NOT REFORMAT THE CARD UNTIL WE OFFER SOME SUGGESTIONS ON RETRIEVING THE FILES! nono.gif

First, make sure you are inserting it correctly in both the camera and the reader.

Second, does your camera have a mini-USB port?

Here are some apps that may help, most are free or demo usable:
<Disk Drill>
<CardRescue>
<Lexar® Image Rescue® 4 Trial version available.>
<AppleXsoft SD Card Recovery> I don't know anything about this company!
<Remo Recover> Never heard of this one, either.


As a last resort, you might try visiting a camera/photo shop and let them try using their hardware.
« Last Edit: February 28, 2012, 06:54:06 PM by Xairbusdriver »
THERE ARE TWO TYPES OF COUNTRIES
Those that use metric = #1 Measurement system
And the United States = The Banana system
CAUTION! Childhood vaccinations cause adults! :yes:

Offline Paddy

  • Administrator
  • TS Addict
  • *****
  • Posts: 13797
    • View Profile
    • https://www.paddyduncan.com
CompactFlash card corrupted
« Reply #4 on: February 29, 2012, 08:08:51 AM »
Try connecting the camera directly to the Mac and using Image Capture, but I suspect that since the camera isn't happy with the card (and cannot read it) that won't work either. The only reason I'm suggesting it is so that you know you've tried all possibilities! You would need to be able to get the pictures OFF the card using Image Capture - it won't mount the card on the Mac's desktop that way, so connecting the camera to the Mac won't allow you to use recovery software.

If you cannot get the card to show up via your card reader, you cannot use recovery software - as you've already figured out.

I would second Jim's suggestion to try taking it to a camera shop (one geared towards the pro crowd, not a place that just happens to sell cameras along with all sorts of other electronic gear) - mostly in the hopes that some other flash card reader will actually work.

Beyond that, your only choice is a data recovery outfit and as we all know, that's incredibly expensive usually.

One other bit of software I'd try (actually, I'd try it first) is http://www.datarescue.com/photorescue/ - made by the same folks who make DataRescue. They do mention even being able to get something off a card that isn't showing up as a drive letter (on a PC) but is still electrically responsive. I'm not sure that your card falls into that category, but worth a shot.

Also - have you checked the card carefully to make sure there is no grunge in the little holes on the card where the pins go and also checked that there are no bent pins anywhere, though the likelihood of bent pins on both camera AND reader are slim, unless there is something blocking one of them?

"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 16" M1 MBP(2021) • 9.7" iPad Pro • iPhone 13

Offline HamptonCaught

  • Super Poster
  • ***
  • Posts: 215
    • View Profile
    • http://
CompactFlash card corrupted
« Reply #5 on: March 04, 2012, 09:10:33 AM »
Thanks all for your suggestions.

I've tried other card readers and even took the card into a professional photographers who tried everything without success. I've had a quote from a data recovery company which is £100 (about $150) and I'm not sure these photos are worth that much to me.

SanDisk supplied a free download of their recovery software - RescuePro - which may now be my only hope. If I can reformat the card, there is then a chance that the software may still be able to recover the images. Then I can send the card back to Amazon and get something else for my trip to New York at the end of this month.

SanDisk's response was fairly predictable - almost everything they said was about stressing that they cannot be held responsible for data recovery costs, with little other help of any value.

I'll keep you in touch with it - thanks again for your help.

Oh, and Paddy - I have checked the card for dirt and it looks fine!
« Last Edit: March 04, 2012, 09:11:02 AM by HamptonCaught »

Offline Paddy

  • Administrator
  • TS Addict
  • *****
  • Posts: 13797
    • View Profile
    • https://www.paddyduncan.com
CompactFlash card corrupted
« Reply #6 on: March 04, 2012, 09:59:04 AM »
We'll keep our fingers crossed...certainly some recovery software can work its magic after a reformat, but if you can't get the camera or the computer to see the card and reformat it, then it's going to remain a shot glass coaster forever. tongue.gif

A bit of advice going forward, for all those who want to avoid disaster:

ALWAYS, ALWAYS have multiple media cards with you, and swap them out (and offload them to your laptop, if you have it with you or get one of those portable drive/card readers) regularly or daily during a trip/occasion that can't be repeated. Unless you can copy them to at least TWO backups, such as a laptop and and a drive or upload them to the cloud, which of course with many megapixel cameras would be a tedious job indeed, don't erase the cards until you get home. Then you should have at least 2 copies of everything, and if one source dies, you still have one copy. If you simply cannot manage to back up your photos en route, then use multiple cards - swap them out every day. Use the smaller capacity cards, rather than the 32GB whoppers, so you won't be tempted to just keep shooting away and risk losing ALL your photos.

Cards are cheap - trying to recreate your precious photos isn't. smile.gif
"If computers get too powerful, we can organize them into committees. That'll do them in." ~Author unknown •iMac 5K, 27" 3.6Ghz i9 (2019) • 16" M1 MBP(2021) • 9.7" iPad Pro • iPhone 13

Offline jcarter

  • TS Addict
  • *****
  • Posts: 5808
    • View Profile
    • http://www.jcarter.net/ourdogs/muffinpage.html
CompactFlash card corrupted
« Reply #7 on: March 04, 2012, 10:01:42 AM »
Same thing happened to me with a very old card, I bought the photorescue program that Paddy suggests, and it worked!  I saved almost all of them. I threw the card away and bought a new one.

My brother came back from Tahiti and had used several cards just in case one screwed up. He called me the next morning in a panic, the card with the most photos would not show up on the desktop. I got my car keys and was about to head over there, when he said, he had not pushed the card into the reader far enough.
So try all the things first. Take the card reader out, restart the computer, put the reader back in and then try again, thats what fixed mine once or twice. Also once there was a dog or cat hair in the reader and it would not work even tho I got the fur out. So I dug in my junk drawer and found an old reader, and it worked fine.

Try everything before you give up, but I know as a last resort that the photorescue stuff will work, I think it was about $40.
Good luck,
jane

Offline HamptonCaught

  • Super Poster
  • ***
  • Posts: 215
    • View Profile
    • http://
CompactFlash card corrupted
« Reply #8 on: March 17, 2012, 05:11:15 AM »
This thread is officially closed! The dead card has gone back to Amazon and I was not able to retrieve my photographs.

At least I can't say I didn't try. Had a professional photographer look at it, tried at least five different computers and three different card readers, had another photographer look at it, went into Jessops and discussed it with them, cleaned the card, tried Disk Utility etc. etc. There was no way on earth this card was ever going to mount, so no software was ever going to be able to retrieve the images. Sometimes 'bad luck' is the winner and I will just have to put it down to experience. Tallinn is only just over two hours on a flight from London, so it would be easy enough to visit again one day I guess.

Now I have a new card from Amazon, which I am going to test and test again before I leave for New York in under two weeks time. I will be taking four memory cards with me and swapping them over at regular intervals!

Thanks everyone for your suggestions - I hope no one has to post the same thing again.

Offline krissel

  • Administrator
  • TS Addict
  • *****
  • Posts: 14735
    • View Profile
CompactFlash card corrupted
« Reply #9 on: March 18, 2012, 01:03:35 AM »
Sorry to hear the sad results but at least you now have an excuse for going on a return trip.  smile.gif


A Techsurvivors founder