Author Topic: Blue & White startup slow  (Read 3199 times)

Offline Himrich

  • Super Duper Poster
  • ****
  • Posts: 255
    • View Profile
    • http://
Blue & White startup slow
« on: February 16, 2003, 07:25:00 PM »
I'm trying to help a friend with a B&W G3/350 MHz. He complained about a real slow startup and I thought he was exagerating but it took nearly 4 minutes before the little smiley mac appeared. From there it was not bad.

I ran Norton Utilities, DiskWarrior and TechTool Lite (to rebuild the desktop) and even though things were repaired it did not speed up the startup. I then remembered something about a firmware update so went to Apple Support and downloaded a firmware update but when I ran it the response was that it didn't need it.

I'm stumped.

P.S. Running MacOS 9.2.1.
Rick

A Mac User and Lover since 1985.

Offline Lee

  • Poster Child
  • *
  • Posts: 6
    • View Profile
Blue & White startup slow
« Reply #1 on: February 16, 2003, 07:42:00 PM »
Here's one possibility:

Inside the System Folder is a folder named "Servers".

If there is anything inside it, trash it and retest.

Offline krissel

  • Administrator
  • TS Addict
  • *****
  • Posts: 14736
    • View Profile
Blue & White startup slow
« Reply #2 on: February 16, 2003, 08:01:00 PM »
(Moved this from double post and deleted other)

Does he have a lot of RAM? If he has the RAM check on it can take that long before it shows the startup screen. You can turn it off by holding down Command and Option key while you open the Memory Control panel. There will be an extra option to turn it off.

He also may not have the system selected in the startup panel.That can slow things down. Also make sure he doesn't have any server references in his startup items folder.


A Techsurvivors founder

Offline Himrich

  • Super Duper Poster
  • ****
  • Posts: 255
    • View Profile
    • http://
Blue & White startup slow
« Reply #3 on: February 16, 2003, 08:21:00 PM »
Thanks, I go over there again tomorrow and will check it out.

Can you also tell me how to clean his round hockey puck mouse. I haven't a clue.
Rick

A Mac User and Lover since 1985.

Offline Al

  • TS Addict
  • Posts: 3105
    • View Profile
    • http://
Blue & White startup slow
« Reply #4 on: February 17, 2003, 01:39:00 AM »
Hi Rick,

A while back Gary told me to zap my PRAM when my beige G3 was giving me the same symptoms as you discribe.  It worked, it had to do with the video settings in my PRAM.  I know it's a B&W your friend has, but it's worth a try.  Clear any PRAM corruption.

Editted because I forgot something....    

Zap the PRAM from a cold start, not on a restart.  Make sure the Mac is shutdown and upon start up do the PRAM zap.
 
 [ 02-23-2003, 12:44 AM: Message edited by: Al ]
27" 2.8 GHz Intel I7 iMac, 8 GB RAM, 2 TB HD, 2x 2TB OWC Mercury Elite-AL Pro external HD, EyeTV 250 Plus, 23" Acer HD monitor, OS 10.6.7
13" 2.26 GHz Intel Core 2 Duo MacBook, 4 GB RAM, 500 GB 7200 RPM HD, OS 10.6.7
13" 2.26 GHz Intel Core 2 Duo MacBook, 4 GB RAM, 250 GB HD, OS 10.6.7
(2) 5th Gen. iPods (30GB & 80GB), iPhone 4 (x2) 16 GB iOS 4.3.3, iPhone 3GS 16 GB

Offline kelly

  • TS Addict
  • *****
  • Posts: 17035
    • View Profile
    • http://
Blue & White startup slow
« Reply #5 on: February 17, 2003, 09:52:00 AM »
Never had a Hockey Puck. Are you sure there's nothing to twist out?  

http://docs.info.apple.com/article.html?artnum=6491
kelly
Veteran SuperUser

Offline Epaminondas

  • TS Addict
  • *****
  • Posts: 1247
    • View Profile
Blue & White startup slow
« Reply #6 on: February 18, 2003, 10:46:00 PM »
Himrich,

Did the fixes for the Blue and White slowdown work?

If not - there are still a few things you might try, if you still have the inclination.

Regards,

Epaminondas

_________________________________________________
 
 [ 02-18-2003, 11:47 PM: Message edited by: Epaminondas ]

Offline Himrich

  • Super Duper Poster
  • ****
  • Posts: 255
    • View Profile
    • http://
Blue & White startup slow
« Reply #7 on: February 19, 2003, 06:21:00 AM »
I got called out for a short trip to Hong Kong so was unable to get to his house. Will check it out when I get back on Sunday. I don't mind if you want to throw a few more suggestions my way however. The better armed I am the better chance of impressing him.
Rick

A Mac User and Lover since 1985.

Offline kelly

  • TS Addict
  • *****
  • Posts: 17035
    • View Profile
    • http://
Blue & White startup slow
« Reply #8 on: February 19, 2003, 09:39:00 AM »
kelly
Veteran SuperUser

Offline Epaminondas

  • TS Addict
  • *****
  • Posts: 1247
    • View Profile
Blue & White startup slow
« Reply #9 on: February 22, 2003, 09:58:00 PM »
Himrich,

I believe that the above posts are likely right on the money.  Try them first and you will probably be outa there in a very short time.

_________________________________________________

<< The better armed I am the better  >>

Hmmm . . .

In the unlikely event that the suggestions above  do not get things runnin' snappy, a few things might be helpful for us to know to help you diagnose the problem:

[1] When did this slow startup situation begin?  Can it be associated in time with any other events, hardware or software related?  Or has the machine always been slow?

[2] It might help if you give us a full description of the machine and some idea of the software and how it is used.  E.g., if the user is a fontmeister, it just might make a difference.

[3] Is this a one owner stock machine, or is it an upgraded machine and/or is it second hand?  If upgraded, what upgrades have been performed - particularly hard drive and RAM?

[4] Has the machine ever been upgraded with Other World Computing RAM?  Any other RAM?  Does the RAM have 10ns chips on it, or 8ns chips?

[5] It is likely that this is a Revision 1 B &W rather than a Revision 2.  Could you confirm?

[6] Note that firewire can be problematic on the B&Ws.  Are the firewire capabilities of the machine in use?

_________________________________________________

A few other thoughts, just off the top of my head, many of which you have probably already considered:

[0] Make sure that everything is backed up before you begin.  CURRENT back-up.  

You do want to keep your friend, don't you?

[1/4] You might try hittin' the CUDA button.

[1/2] Note that there are two firmware upgrades for the B&W.  As I recollect, 1.1 was for the IDE B&Ws, and 1.2 was for the more expensive SCSI B&Ws.  You are probably dealing with an IDE B&W, but you might as well check. Which firmware upgrade did you attempt?

[1] Check the Start-up Control Panel and make sure that the boot partition is highlighted.

[2] Start-up with all extensions off [Shift button held down during start-up] and see it that makes a difference.

[2 1/2] Consider possible corrupted preferences.  Trash the Finder and System and a few other MacOS preferences [if you know what you are doing] - but you probably better leave his other preferences alone, or you could cause a heapa trouble.  Empty what trash you can and restart.  Then empty trash of the remaining Finder preference.

You have backed everything up, haven't you?  ;-)

[3] Disconnect all external peripherals. You might want to take along a different keyboard and mouse - if he is using a ABD keyboard and mouse, take along USB versions, or vice versa.  Sometimes a bad peripheral or port can cause weird things to happen.

[4] If nothing else works, using anti-static precautions disconnect all PCI cards and all RAM that you can get away with, just to test. Switch RAM around - different pieces in different slots.  Some Macs like largest/fastest RAM in the higher number slots, then work your way down - with other Macs, it doesn't matter.

[5] If the user has upgraded the hard drive on a Rev 1 - well, the XLR8youMac page that Kelley pointed y'all to has the requisite information.  Three points that may not be mentioned there:

__[a] people who put two  hard drives into Rev 1 machines typically use a standard cable - which may not fit the non-standard Apple design very well.  This cable can get crimped, and thereby damaged, and may be a good candidate for replacement.

__ if an ATA hard drive has been upgraded in the past, but the IDE ribbon has not, you may be better off with an 80-wire ribbon that with a 40-wire ribbon. Cross-talk. I believe that the original B&Wscame with 40-wire ribbon (I think that was the right era), but I am not certain.  New 80-wire IDE ribbons might set you back $3-5 or so.

__[c] If you have a SCSI drive, then you are looking at SCSI voodoo.  Tell us whatever you can about it.

[6] An IDE hard drive will likely be limited to around 16 or 18 MB/sec on the internal IDE bus on the B&W.  If you put in a $50-70 PCI IDE controller card, you should be able to get a modern IDE hard drive running as high as the 50 MB /sec range.

The SCSI card that came with the more expensive B&Ws is rated for 80 MB/sec.  The computer itself can only handle a max of around 56 MB/sec., however, even with modern SCSI drives in RAID 0 configurations.

After you get this specific startup slowdown problem figured out, you may be able to guide this gentleman towards a much faster hard drive / PCI controller combination - depending on what he has now - which will likely speed up startup considerably.

[7] If is comes to it, a clean system reinstall . . .

[8] TechTool Pro has an excellent hardware testing module in Expert mode - but you kinda need to know what you are doing.  TTP may be an appropriate purchase if the above things fail.  Or, you might want to try it before trying [7], above.

[9] At some point - i.e., when you have everything working - an upgrade to 9.2.2 would likely be in order.  

Then he will be at the quintessence of Mac Operating systems (though some may disagree - one might also consider MacOS 8.6 and MacOS 6.0.8)

[10] You might want to check with me before upgrading the RAM on this machine.

That should get you started.

Happy Troubleshootin',

Epaminondas

__________________________________________________

ATTO ExpressPro-Tools 2.8x is the best free hard drive benchmarking tool of which I am aware.  Ya, I know it says it's for SCSI and Fibre - but, as I recollect, the benchmarking portion works on
IDE drives, as well. You may find ATTO useful in this situation.
 
To use it, run it from a separate boot drive and go to the menu bar > Utilities > Benchmark Volume.

__________________________________________________
 
 [ 02-22-2003, 11:04 PM: Message edited by: Epaminondas ]

Offline Himrich

  • Super Duper Poster
  • ****
  • Posts: 255
    • View Profile
    • http://
Blue & White startup slow
« Reply #10 on: March 03, 2003, 02:11:00 PM »
Sorry for the long delay in getting back on the forum but wanted to respond by thanking all those who contributed to the above problem. The solution was indeed that the startup disk was not properly selected. Once done, it purred like a kitten.

I think it happened when he installed the original OX 10.1 and didn't like it so tried to back up from there and it left the startup disk selected to Network. Ouch, looking for a network that doesn't exist can indeed take a long, long time.
Rick

A Mac User and Lover since 1985.

Offline swhitset

  • TS Addict
  • *****
  • Posts: 1213
    • View Profile
    • http://web.mac.com/swhitset/
Blue & White startup slow
« Reply #11 on: March 03, 2003, 05:02:00 PM »
I pulled the hockey puck mouse that came with my 333 imac out of the drawer (where it has been since the day I bought that imac several years ago).  The bottom does indeed twist out.  It can be difficult because there are no tabs to push against.  There is a hole where a paperclip could be inserted to facilitate turning the bottom, however I was able to just use the friction of my fingers to turn it.

Steve