Author Topic: They found the problem with my G4 (Read 12836 times)

Bruce_F · « **Reply #15 on:** March 22, 2003, 02:17:00 PM »

Gary,

I'm glad you got your computer problems fixed!

I don't know about you but I've been pretty happy with Apple support lately. I purchased my G4 last August. It was a basket case right out of the box, but Apple went through it with a fine tooth comb and corrected all the problems. Now it's a solid machine.

Gary S · « **Reply #16 on:** March 22, 2003, 03:42:00 PM »

Bill,
I am going to put a second drive in.

I thought about having "Happy Mac" do it but at $100.00 an hour I thought twice about it.

Anyways, I think I'll pick up a Western Digital and put it in.

The repairman Doug calls me yesterday and says it's fixed and that it was the processor then I call this morning and the owner, Chuck says it's not ready-they're running iTunes and other programs on it.

Now I'm wondering if something happened overnight!

Bill · « **Reply #17 on:** March 22, 2003, 03:54:00 PM »

(((("$100.00 an hour"))))

Stick that sucker in yourself. sheesh. It's a piece of cake.

Gary S · « **Reply #18 on:** March 22, 2003, 04:04:00 PM »

Yeah, $100.00 an hour.

Man am I glad it's under Warrenty. Otherwise I'd be sitting here with a dead computer.

When i first talked with him he said if it was a hardware issue it would be covered but if it was a software issue there would be some charges.
I haven't even muttered the word software to him since.

Paddy · « **Reply #19 on:** March 22, 2003, 04:05:00 PM »

Gary, if you get a WD drive, make sure it's one of the Special Edition versions with the 8MB cache and the three year warranty. The other ones only have a 2MB cache and a 1 year warranty. Most IDE drives only have 1 year warranties these days - read the fine print! My WD (120GB) was $129 at CompUSA on sale, with rebate - it's been functioning flawlessly since installation.

NewEgg.com has the 120GB Special Edition for $136 and free shipping. The 80GB Special edition is $98. That was the best price I could find for both.

I think they just want to play with your G4 over the weekend...

Gary S · « **Reply #20 on:** March 22, 2003, 04:44:00 PM »

Paddy,
I saw those WDs at Best Buy with the 8mb cache. Nice with the 3 year warranty and the rebate. I'm so cash poor right now it may have to wait till next week.

I think they just want to play with your G4 over the weekend...

Well if they are I hope they're having fun.

Al · « **Reply #21 on:** March 22, 2003, 09:06:00 PM »

quote:
Originally posted by Gary S:

I think they just want to play with your G4 over the weekend...

Well if they are I hope they're having fun.

LOL, IAWP....

Glad it's working out Gary.

???, have you relayed what happened to your new Mac to the company that you purchased it from?

Bernie · « **Reply #22 on:** March 22, 2003, 09:47:00 PM »

WOW! I haven't been on my puter for 3 days. Working many hours. Glad your Mac is Happy now GaryS Processor Huh? Who would have thought. Glad I don't know a thing about installing Hardware Anyhoo! I'm just glad your One MacHappy TS'r Yes. I've for years now wondered what the H**k BIOB Means. That Harv! He's something isn't he LOL BIOB Hmm. Boy I'm Often Bored? Nah
Ahhhh! I don't know

Gary S · « **Reply #23 on:** March 22, 2003, 10:50:00 PM »

Al,

They were the first one's I called. I talked to the woman who sold me the computer and told her of my troubles. She said she was sorry and that things like that sometimes happen. She gave me Apple's number and faxed something to them, gave me the telephone number of the nearest Apple Service Center and told me their tech would call me the next day. I called Apple and got the machine in the next day to the local service center.

Their Tech called the next day and when I told him I had it in for service he said he had another call to make.

About the only good thing i can say about PowerMAX is that they were able to locate the model I wanted and the salesperson had a nice voice.

I don't think I would do business with them again unless I needed something I couldn't find anywhere else.

PowerMAX

RHPConsult · « **Reply #24 on:** March 23, 2003, 01:43:00 AM »

There's a useful principle I've always followed with any new electronics.

As soon as it's set-up, run it continuously for 3-4 weeks (no sleep, no nuthin'). Most anything that can fail early in the life of electronics will do so in the first 750 hours, or so.

We're doing so with our new Cinema Display, without incident.

Good luck.

Bill · « **Reply #25 on:** March 26, 2003, 03:30:00 PM »

El bump-o

How's it going?

Kruser · « **Reply #26 on:** March 26, 2003, 06:20:00 PM »

Hope All is going well. My 933 i got from Power Max is fine. The lady was very nice and helpfull. My Jaguar was missing both Disks, they sent them to me. The only problem is my internal modem set at V90 is low , only about 22.8. Sometimes 33.0. My external on a 6500 is mostly 33 t0 44. Don't know if there is a fix. How's yours? . My 933 came with 9.2.2 and 10.0. With 10.24 in the bag. How about yours?.

kps · « **Reply #27 on:** March 26, 2003, 11:44:00 PM »

Bill

OS X = "Shock and Awe"

Gary S · « **Reply #28 on:** March 27, 2003, 10:16:00 AM »

Update.

I picked it up late Monday and they said it was fixed so.....

Yesterday I had to run a grounding wire on the circuit its on and so forth.

My backs been sore so I have to take it easy with it but I'm expecting to at least fire it up today and see how it runs.

I'm still trying to figure out a HDD strategy as far as partitioning and a second drive. I'll start a new thread after I get it started and see how it works.

BTW, The paperwork I got from the repair shop listed the new 933 processor as costing $409.47. I'm glad it was under Applecare.

[ 03-27-2003, 11:20 AM: Message edited by: Gary S ]

Bill · « **Reply #29 on:** March 27, 2003, 10:16:00 AM »

Kps.
I'm finding new things in X all the time. Some cool,some not.
Like I've found I'm superior to the chess game. I know where the 'off' switch is.

News:

Author Topic: They found the problem with my G4 (Read 12836 times)