She said that her email program is sending mail to people without her telling it to (?!), adding attachments to her emails without her telling it to, and when I saw her briefly today she was saying that it wouldn't start up. I guess I'm jumping the gun here, I should have more info before I dig in. She is out doing chores (owns a horse farm) now, probably won't be able to get an answer from her till sundown! This is her first computer, she's only had it for a year, she said she was going to throw it out the window. I will be more specific after I talk to her. Perhaps I should wait a day, get a battle plan, then go for it. --Joan